WhatsApp Business is FREE and is the #1 tool for Muslim women entrepreneurs in India, Pakistan, and across the Muslim world.

Setting Up WhatsApp Business:

Step 1: Download “WhatsApp Business” app (free) Step 2: Use a separate number OR your existing number Step 3: Set up your Business Profile:

• Business name
• Description (what you sell)
• Category
• Location
• Business hours
• Website (if any)
• Email

Step 4: Set up Auto-Replies:

• Welcome message (sent when someone messages for first time)
• Away message (sent outside business hours)
• Quick replies (common answers saved as shortcuts)

WhatsApp Business Catalogue:

• Add all your products with photos
• Add prices and descriptions
• Share catalogue with customers
• Customers can browse and order easily

Sample Welcome Message:

“As-Salamu Alaykum wa Rahmatullahi wa Barakatuh! 🌙 Welcome to [Business Name]! JazakAllah Khair for reaching out. We specialise in [what you sell]. Please let us know how we can help you today! We respond within [time]. InshaAllah we look forward to serving you!”

WhatsApp Broadcast Lists:

• Add customers to broadcast lists
• Send product updates, new arrivals, offers
• Much better than groups (messages feel personal)
• Customers only see your message, not other customers

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